Returns & Exchanges
At Smart Kids Planet, we want your little ones to love their new outfits, which is why we offer a hassle-free 30-day return policy for all unworn apparel with original tags attached. If the fit isn't perfect or you've changed your mind, our simple process ensures a quick exchange or full refund to your original payment method.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the unwashed and unworn clothing back in its original packaging, ensuring all manufacturer tags remain securely attached.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; we will process your refund or ship your exchange within 5-7 business days of arrival.
