Returns & Exchanges

At Smart Kids Planet, we want your little ones to love their new outfits, which is why we offer a hassle-free 30-day return policy for all unworn apparel with original tags attached. If the fit isn't perfect or you've changed your mind, our simple process ensures a quick exchange or full refund to your original payment method.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare the Package

    Place the unwashed and unworn clothing back in its original packaging, ensuring all manufacturer tags remain securely attached.

  • 3.
    Print and Attach Label

    Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return parcel.

  • 4.
    Drop Off and Track

    Hand your package to the designated carrier and keep your tracking receipt; we will process your refund or ship your exchange within 5-7 business days of arrival.